Owner & License Operator | 38 Years of Experience

FR #

With nearly four decades in the termite and pest control industry, James Cesena brings unmatched expertise, leadership, and passion to every inspection. Since beginning his career in 1987, Jim has built his reputation on integrity, thoroughness, and a genuine commitment to protecting homes and families across Southern California. He holds a Branch 3 Operator License and has served as an operating manager for over 20 years, guiding teams and ensuring every client receives the highest level of service.

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For Jim, the inspection process is a bit like detective work — every structure tells a story, and his goal is to uncover it with precision and care. His reports are known for their exceptional detail and clarity, outlining exactly what needs to be replaced or repaired, complete with accurate measurements and materials. That commitment to transparency ensures homeowners always understand the “why” behind every recommendation.

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Jim’s philosophy is simple: treat every property as if it were his own, and every client with respect. He believes termite prevention doesn’t have to be complicated — it just takes consistency and attention.

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When he’s not working, Jim’s time is devoted entirely to his family and his many pets (especially his dogs). He also enjoys relaxing at the gun range, finding focus and balance away from the busy pace of the field.

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With a sharp eye and decades of experience, Jim approaches every inspection like a true detective — uncovering the clues, solving the mysteries, and protecting homes with precision and care.

CFO | 25 Years of Experience

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With 25 years in the pest control and termite industry, Max Metzler brings a wealth of knowledge and a deep commitment to excellence behind the scenes. Known for his attention to detail and unwavering integrity, Max ensures that every project runs smoothly, safely, and in full compliance with industry regulations—helping clients move forward with confidence and peace of mind.

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Max’s approach is rooted in honesty, transparency, and care. He believes every homeowner and agent deserves clear communication and dependable service—not just results. Whether coordinating a complex job or clarifying industry requirements, Max’s decades of experience help bridge the gap between inspection, treatment, and lasting protection for the home.

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He’s passionate about educating clients on the importance of acting early when it comes to termite prevention—reminding them that “waiting is expensive.” His practical insight and dedication make him a trusted resource for both customers and colleagues alike.

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Outside of work, Max has dedicated years to serving his community through citizens patrols and compassionate outreach efforts across San Diego. When he’s not helping others, he enjoys reading, tabletop RPG gaming, and historical re-creation with the SCA, combining curiosity, creativity, and a love for history in everything he does.

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Whether he’s fine-tuning compliance details or strategizing his next tabletop campaign, Max’s precision and passion always keep things on track.

Licensed Field Representative | 18 Years of Experience

FR #65084

With 18 years in the termite and pest control industry, Shawn Calnan has built his career on professionalism, integrity, and genuine care for his clients. He holds a Field Representative License through the Structural Pest Control Board and completes continuing education annually to stay ahead of industry standards and best practices.

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Shawn believes that every homeowner deserves peace of mind. His approach is centered on building trust, clear communication, and practical solutions—helping clients protect their homes while respecting their budget and unique circumstances. Whether he’s conducting a detailed escrow inspection or designing a long-term protection plan, Shawn approaches every job with precision, accountability, and a commitment to doing what’s right.

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He’s known for his reliability, approachable nature, and ability to translate technical findings into simple, actionable plans that empower his clients. For Shawn, it’s not just about eliminating termites—it’s about creating lasting relationships and providing protection people can count on.

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Outside of work, Shawn enjoys spending time with his family, living his faith, and coaching travel baseball. A lifelong sports fan, he’s often cheering for the San Diego Padres and Chargers, or testing his strength through competitive arm wrestling. Whether he’s running bases with his team or leading a project in the field, Shawn’s steady hand and competitive spirit ensure he always delivers results that hit home.

Licensed Operator | 27 Years of Experience

OPR #12856

With over 27 years in the pest control and termite inspection industry, Robert Showers is known for his expertise, precision, and honesty. Holding both a Branch 2 (Pest Control) and Branch 3 (Termite Control) Operator’s License, Robert brings a wealth of hands-on experience and a deep understanding of the challenges homeowners face when protecting their property.

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Robert takes pride in meeting new people, assessing their homes with care, and helping restore them to their best condition. His approach is simple but effective — perform every inspection thoroughly, communicate clearly, and provide fair, honest solutions that homeowners can trust. He believes in taking the time to do things right — “slow and steady” — ensuring every inspection is accurate, detailed, and backed by years of practical knowledge.

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What truly sets Robert apart is his commitment to integrity and genuine customer care. Clients appreciate his straightforward communication and confidence that comes from decades of real-world experience. For Robert, success is measured not only by the quality of his work but by the peace of mind he brings to every homeowner he helps.

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Outside of work, Robert is a semi-professional darts player who enjoys the focus and precision the game requires — qualities that mirror his approach in the field. Whether on the dartboard or in a crawl space, Robert’s steady hand and dedication always hit the mark.

Licensed Field Representative | 17 Years of Experience

FR #47179

I began my career in the pest control industry in 2008 as a groundman fumigator. In 2011, I became a licensed Branch 1 operator and a certified hazmat commercial driver. Continuing my professional growth, I obtained my Branch 3 license in 2016 to further expand my expertise and better serve clients across various areas of the industry.

 

I believe this industry offers great opportunities for many, but it also requires dedication, patience, and passion. For those who truly commit, it’s an incredibly rewarding field—knowing that you’re helping people protect their homes and families brings a deep sense of satisfaction.

 

Customer service has always been a fundamental part of my professional philosophy. My approach is simple yet powerful: always do something that makes your customer remember how you made them feel. That personal connection is the foundation of lasting success.

 

I want my customers to know that wood-destroying organisms (WDOs) will always be around—but so will I, ready to assist with the best of my knowledge, experience, and integrity. Every inspection is unique, but with the right tools, effort, and attention to detail, I strive to provide effective and efficient solutions for every situation.

 

I treat each property as if it were my own and every customer as part of my extended family. By taking this approach, success naturally follows. It’s important to be different—to see beyond numbers and build genuine relationships with every client.

 

Outside of work, I enjoy watching movies and documentaries, though time rarely allows it. I also have a lifelong passion for music. I own and direct a Top 40s band, where I serve as the music director and bass player. Music has always been more than a hobby—it’s a vital part of who I am.